Location: Negombo, Sri Lanka
Job Type: Full-Time
Department: Operations & Visa Processing
Reporting To: Senior Consultant / Operations Manager

Role Overview

The Visa Documentation Executive plays a key role in ensuring the accuracy and completeness of client documents submitted for student, migration, and visitor visa applications. You will be responsible for preparing, reviewing, organizing, and managing visa files in coordination with consultants, clients, and relevant authorities.

This position demands high attention to detail, process orientation, and confidentiality.

Key Responsibilities

• Collect, verify, and organize client documents according to the requirements of various embassies and immigration authorities.

• Assist consultants in preparing visa applications, cover letters, SOPs, and declarations.

• Prepare visa files for submission—either online or offline—based on country-specific guidelines (UK, Canada, Australia, etc.).

• Maintain digital and physical records of each case, ensuring data accuracy and document integrity.

• Follow up with clients for missing or updated documents and keep them informed about the process.

• Liaise with consultants, embassies, and VFS/global processing centers when required.

• Ensure timely processing and flag any risks or issues with documentation to the relevant consultant or supervisor.

Requirements

• Diploma or Degree in Business Administration, International Relations, or a related field.

• Minimum 1 year of experience in visa documentation, immigration consulting, or back-office operations.

• Strong knowledge of visa categories and document requirements for countries such as Australia, UK, Canada, and others.

• Excellent organizational and document handling skills.

• Working proficiency in English and Sinhala (Tamil is a plus).

• Familiarity with email tools, document editors, and file management systems.

• High level of confidentiality, accuracy, and responsibility.

What We Offer

• Competitive salary and structured incentives

• Supportive and professional work environment

• Ongoing training in immigration procedures

• Opportunities to grow within a dynamic consulting firm